Refund policy
Return & Exchange Policy
We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a 30-day return policy.
You have 30 days from the date of receiving your item to request a return. To be eligible:
- Items must be in the same condition as received, unworn or unused, with tags, and in the original packaging.
- Proof of purchase (e.g., receipt) must be provided.
To start a return, please contact us at sales@aenso.co.uk. If your return is accepted, we will provide a return shipping label and detailed instructions on how and where to send your package. Please note that items sent back to us without prior approval will not be accepted.
For any return-related questions, you can reach us at:
Email: sales@aenso.co.uk